Below is the text of a letter we received from a donor who is participating in the Family House "Adopt a Family" or "Secret Santa" program. It's so wonderful to hear from a family that demonstrates how giving can make such a huge impact:
Hello Amy,
Thank you for allowing our family to take part in the Family House Secret Santa. Family House took such great care of our family while Natalia was undergoing treatment at UCSF from April 2008 – March 2009. I will never forget being emergency airlifted to UCSF just before Christmas 2008. Natalia was released from the hospital the afternoon of Christmas Eve and was allowed to return home for Christmas. When we arrived back in San Francisco 2 weeks later for another hospital stay, Paul delivered presents that Santa left for Natalia and our youngest daughter Sophia. It truly filled them with the wonder of Christmas. No matter what stress our family had go through, knowing we had a place to stay where people cared tremendously was always a comfort.
I hope that we can help bring a smile to another family. Merry Christmas!
Best Wishes,
Roni V
For information on the Secret Santa program, please contact Karen Banks at kbanks@familyhouseinc.org or (415) 514-6663
Click here to read the details about the Family House Secret Santa program: http://www.familyhouseinc.org/events.html#communityevents
Showing posts with label chronic illness. Show all posts
Showing posts with label chronic illness. Show all posts
Wednesday, 16 December 2015
Tuesday, 15 December 2015
Mighty Mason – Looking Back
Mason H and his family stayed at Family House after his initial diagnosis of Crohn’s Disease, an autoimmune disease. Family House talked with Mason’s mother, Sara:

FH: What were your first memories of learning that Mason had Crohn's Disease?
Sara: His initial diagnosis was Crohn's, but then the immunology department at UCSF did some testing on him, and they told us there's a very rare chance that he has a genetic disease called IL-10 Receptor Deficiency. He's the tenth noted case in the entire world. That's how rare it was, but the disease mimicked Crohn's. His GI tract was attacking itself basically. He was always in a lot of pain.
It was a long road just to get to that diagnosis. Before we just thought this is something that he was going to have to live with and deal with. Then they told us that there was a cure, and the bone marrow transplant should take care of it. It was incredibly frightening, but we also saw a little light at the end of the tunnel.
FH: What was the most challenging aspect of those early days?
Sara: As a parent, the one thing that you want to do for your children is to protect them and help them, and there was just nothing we could do. We couldn't fix the problem ourselves, and that was just the most frustrating thing. Not knowing exactly what it was, and just watching him in pain all the time. It was incredibly hard. It tested our faith very, very much.
FH: How did you first discover Family House?
Sara: One of the social workers in the hospital had mentioned it, that Family House specifically helps kids who are immune-compromised, which was what we’d need post-bone marrow transplant.
It was nice to see a place that had all of the comforts of home. Everybody was really helpful, and friendly, and very accommodating, especially Paul in the front office – he was just so warm and friendly. I remember when we were waiting outside and Mason was really, really sick. Paul came out and was really helpful and tried to calm us down. He was like that the entire stay. He checked on us. He always asked us how we were doing. He gave Mason a teddy bear right before we left.
We wouldn't have been able to do it without Family House, honestly, because we were there for quite a while after his transplant and because we live four and a half hours away in Reno. They needed us to be close because we had to do blood work every three days. It was a blessing that Family House was there.
We stayed at Family House for five weeks post-transplant before we got the clear to come back home. And we'd had a few stays prior to that as well, when we were doing all the pre-transplant testing. You need quite a few trips back and forth. We always had a place to stay.
FH: Was there anything that surprised you when you first started staying at Family House?
Sara: They have pictures of some of the kids that have stayed there, and it makes you realize that you're going to make it through. You see the kids. Some of them have sent in pictures afterwards once they’re well. I think that was a pleasant surprise, just to be able to see their journeys, and know that there is an end to it.
One of the hardest things - there's really no one else that truly understands what you're going through unless they're going through it, or have gone through it. People can sympathize, but there are very few people that can actually empathize with you. Meeting some of the families, and hearing their stories, it was definitely helpful. But when you have people there that know exactly what it is, it's somehow comforting.
FH: How is Mason doing now?
Sara: He's doing amazing! It's like nothing ever happened. He's four, and he had his first organized sport this year. We put him in soccer. He's just blossoming. He's growing, and he's just really happy. He's like the happiest kid ever.
FH: Is there one thing that you wish other people to know about Family House?
Sara: Just that it really is home away from home when you're in that kind of situation. It's more comfortable than staying at a hotel. You have all of the comforts of home. You've got your kitchen there. You've got your living room. There are tons of movies and toys to play with. They have volunteers going in and out of there cleaning the place all the time. It's incredibly clean. It's just a huge blessing that it's there. It's one of those places I wish more people knew about, and contributed funding to. I try to tell as many people as I can about it. There are people who want to do their end of year tax deduction, giveaways and I'm like, "Donate to Family House. They're really actually helping families."
Thursday, 3 December 2015
#GivingTuesday
It's #GivingTuesday!
Make a statement! Give Dignity to a family in need by donating to Family House: http://ow.ly/rpzA0
Make a statement! Give Dignity to a family in need by donating to Family House: http://ow.ly/rpzA0
Wednesday, 2 December 2015
Joy Littlesunday & Holiday Wishes
Joy has seen all of her first year milestones at Family House—first Christmas, first steps, first birthday.
Joy Littlesunday was just 3 weeks old when she was diagnosed with an autoimmune disease (SCID) that runs in Native American populations.
Rushed to UCSF Benioff Children’s Hospital from Cameron, Arizona and less than two months old, Joy had a successful Bone Marrow Transplant. Over the past year and a half as baby Joy continues her treatment and recovery, Joy and her mother, Tina, have been staying at Family House. Separated by miles but not by love and support, Joy’s father Jarvison and siblings make the trip as often as possible.
“Without Family House, I don’t know what we would be doing. We miss home and being a whole family. Luckily, Family House has provided us the comfort and care to help us get through these challenging times. Family House has helped my daughter celebrate the truly precious child that she is.” - Tina Littlesunday
Help families like Joy's experience all the comforts of the holidays at their home away from home, Family House: Donate today! http://www.familyhouseinc.org/holidaywishes

Joy Littlesunday was just 3 weeks old when she was diagnosed with an autoimmune disease (SCID) that runs in Native American populations.
Rushed to UCSF Benioff Children’s Hospital from Cameron, Arizona and less than two months old, Joy had a successful Bone Marrow Transplant. Over the past year and a half as baby Joy continues her treatment and recovery, Joy and her mother, Tina, have been staying at Family House. Separated by miles but not by love and support, Joy’s father Jarvison and siblings make the trip as often as possible.
“Without Family House, I don’t know what we would be doing. We miss home and being a whole family. Luckily, Family House has provided us the comfort and care to help us get through these challenging times. Family House has helped my daughter celebrate the truly precious child that she is.” - Tina LittlesundayHelp families like Joy's experience all the comforts of the holidays at their home away from home, Family House: Donate today! http://www.familyhouseinc.org/holidaywishes

Monday, 30 November 2015
Volunteer Spotlight: Raissa Bump
Raissa Bump has volunteered as the Family House Yoga instructor for the past 3 years. She heard about Family House through a previous volunteer. Raissa is dedicated to providing monthly yoga sessions to the families at Family House. Each month she sets up a yoga class and offers the service to families and staff. She is able to teach all levels, from beginner to advanced, and takes extra caution when working directly with the patients.
Yoga helps relieve some of the emotional, social, and physical stresses that our families are going through. Yoga practices breathing techniques, behavioral guidelines, and physical posture improvements that can be incredibly valuable.
Besides donating her time by volunteering with Family House, Raissa has a thriving business selling amazing jewelry, handmade knit items, and gorgeous clothing.
Raissa, we love your energy and dedication to the families each time you visit Family House. Thank you!
Get involved with Family House! Learn more at http://www.familyhouseinc.org/volunteer.html
Yoga helps relieve some of the emotional, social, and physical stresses that our families are going through. Yoga practices breathing techniques, behavioral guidelines, and physical posture improvements that can be incredibly valuable.
Besides donating her time by volunteering with Family House, Raissa has a thriving business selling amazing jewelry, handmade knit items, and gorgeous clothing.
Raissa, we love your energy and dedication to the families each time you visit Family House. Thank you!
Get involved with Family House! Learn more at http://www.familyhouseinc.org/volunteer.html
Wednesday, 25 November 2015
Saint Veronica Student Council Serves Sensational Family House
by Diego M., Kyle McA., Tory P., Alex M., and Maya McG
On Friday, November 15, St. Veronica Student Council visited Family House in San Francisco. Family House acts as a “home away from home” for families with children that have terminal illnesses. Family House provides a place where they can take a break and live their normal life in a less hectic way. These families’ original homes are at least 50 miles away from UCSF Children’s Hospital. Being that far away from the hospital and having to drive back and forth everyday can exhaust the families. Staying at Family House brings them much closer to the hospital, and it models their lives back at home.
Once we arrived at Family House, we were taken aback at how much this organization does to support the families in need, and we were excited to work as its partner. At Family House, Student Council members were split up into three teams to stock the food pantries with donations we bought with money from our Haunted House and with food we received from our Bake Sale. Each group put the donations we collected as a school on the shelves for the families to take and eat. The groups wiped down the food packages to keep bacteria away and organized the pantries so that in the future, families can find food quickly and easily. Each floor also received new pillows and towels (donated by S.V.) that Student Council helped to put away. We did this because after a long day, some of the families just want to eat dinner and prepare for the next day of treatment. Family House is clean and organized so the families’ lifestyles won’t be chaotic.
Our experience at Family House changed our perspective on exactly how an entire family is affected when one member is sick. We take our health and our homes for granted, while these families wish they were at home in good health. In the future, we would love to help Family House even more.
Thank you Family House for our great experience!
From all of us at Family House, thank you, St. Veronica students, for being outstanding volunteers and giving back to your community!
Get involved with Family House! Learn more at http://www.familyhouseinc.org/volunteer.html
On Friday, November 15, St. Veronica Student Council visited Family House in San Francisco. Family House acts as a “home away from home” for families with children that have terminal illnesses. Family House provides a place where they can take a break and live their normal life in a less hectic way. These families’ original homes are at least 50 miles away from UCSF Children’s Hospital. Being that far away from the hospital and having to drive back and forth everyday can exhaust the families. Staying at Family House brings them much closer to the hospital, and it models their lives back at home.
Once we arrived at Family House, we were taken aback at how much this organization does to support the families in need, and we were excited to work as its partner. At Family House, Student Council members were split up into three teams to stock the food pantries with donations we bought with money from our Haunted House and with food we received from our Bake Sale. Each group put the donations we collected as a school on the shelves for the families to take and eat. The groups wiped down the food packages to keep bacteria away and organized the pantries so that in the future, families can find food quickly and easily. Each floor also received new pillows and towels (donated by S.V.) that Student Council helped to put away. We did this because after a long day, some of the families just want to eat dinner and prepare for the next day of treatment. Family House is clean and organized so the families’ lifestyles won’t be chaotic.
Our experience at Family House changed our perspective on exactly how an entire family is affected when one member is sick. We take our health and our homes for granted, while these families wish they were at home in good health. In the future, we would love to help Family House even more.
Thank you Family House for our great experience!
From all of us at Family House, thank you, St. Veronica students, for being outstanding volunteers and giving back to your community!
Get involved with Family House! Learn more at http://www.familyhouseinc.org/volunteer.html
Tuesday, 10 November 2015
Johansen Family Homecoming
We love you, Johansen family! We’re so glad that little Savannah finally gets to go home! Check out this beautiful photo documentation of a family with a little girl who spent the first few months of her life at Family House, and finally got to see her house for the first time:
See all of the photos at:
https://www.facebook.com/jenni.tellers/media_set?set=a.10152825780151369.1073741844.583171368&type=1
See all of the photos at:
https://www.facebook.com/jenni.tellers/media_set?set=a.10152825780151369.1073741844.583171368&type=1
Friday, 6 November 2015
Time Lapse Construction of the Nancy and Stephen Grand Family House
Check out this fun time lapse video of the start of the Nancy and Stephen Grand Family House at Mission Bay! We broke ground on September 17, 2014, and will open our doors to 80 families per night in January, 2016! Read more about the project here: http://www.familyhouseinc.org/mission-bay.html
Tuesday, 13 October 2015
Staff Spotlight: Susan Neff
How did you come to be at Family House?
In 2006, I was introduced to Family House by a Kathleen Toney, who was Board Chair at the time. I knew her as a friend and from community relations at our church in San Rafael - St. Raphael’s Church. Alexandra, the Family House CEO, had expressed desire to hire a development person for Family House. Kathleen directed Alexandra to my work at St. Raphael’s, where I was their Development Director. Alexandra and I met each other at Kathleen’s home and hit it off perfectly! We have a lot in common which then led to my working at Family House starting in July of 2006.
How has Family House changed since you first started?
Family House has grown—exponentially. In 2006, we only had one Volunteer Coordinator - part-time - and we didn’t have much of a database. We started with Donor Perfect (our old database program) soon after I joined the Family House team. We had no website, no Facebook following, and we just had the one small room for the three of us in the business office. We had about five people on staff and now we have more than doubled in size. Our database, donors, and families served has quadrupled in numbers; our general operating budget has expanded from under one million to [when we get to Mission Bay] 2.5 million. Our endowment has developed from 1.3 million to now over 5 million dollars.
What are some of your favorite Family House memories?
One of my favorite memories is when we used to all be in the small office, and one of the families staying here had a set of twin girls and a boy, and the kids would get so bored they would come down to the office and help us file. We were so behind on our filing that the kids would come help us, but in order to file, you have to know the alphabet! Since that was a little difficult for them, I made a poster for the kids to use as a reference, and it was so adorable. This particular family was here for months and it was just precious that the kids came down to the office to help us. My favorite administration memories come from kids who are staying with us coming down and hanging out with us in the office.
Contact Susan at http://www.familyhouseinc.org/staff.html
Wednesday, 30 September 2015
Update! How I Got Involved with Family House by Erika Shue
What sorts of Family House activities have you been involved with since you started volunteering here?When I first started volunteering at Family House in November 2011, I had a weekly volunteer shift on Friday mornings. I did a lot of checklists - making sure the families on every floor had what they need (toilet paper, laundry detergent, food label stickers, etc.) I joined the Family House Young Professionals Advisory Council when my schedule no longer allowed for a weekly volunteer shift. As a YPAC member, I helped put together family activity nights. The YPAC Family Activity Nights included snacks and a seasonal craft.
Are there any events/experiences that stand out for you?
One of my favorite experiences at Family House was making valentines at the February YPAC Family Activity Night. This is a special memory for me because my friend, Steven, and his family joined us. Steven is the reason why I started volunteering with Family House - while he was receiving treatment at UCSF, his family stayed at Family House. It was wonderful to not only see my friend healthy, but also see him and his family providing peer support to the families.
What do you like best about being involved with YPAC?
The people - YPAC members, Family House staff, volunteers, and the families. I feel very lucky to be around such wonderful people.
What's coming up next for YPAC, and what is the long-term future of YPAC as you see it?
YPAC's 2nd Annual Shipwrecked on the Barbary Coast was a few weeks ago, on September 21st - what a great night!
I am so excited to see what the future holds for YPAC, especially once Family House moves to Mission Bay. Shipwrecked is sure to continue to be one of YPAC's main events. In addition, I hope to see YPAC have move direct involvement in the House.
Camp Okizu offers summer-camp experiences for kids with cancer and their families. Some Family House families have had life-changing experiences at Okizu. How did you get involved with them?
There was a summer camp job fair in the Student Union at Sacramento State University. Since I got out of class early and had a few extra minutes before meeting my friends, I thought, "Why not check it out?" I was just about to leave when I met Grams and Mold (we have camp names at Okizu - mine is Pumpkin). I can't remember exactly what they told me about camp, but I remember walking away thinking "I want to be a part of that!" Okizu wasn't something I actively sought out. I just happened to be at the right place, at the right time, and I am so thankful for that.
What was a favorite experience/memory at Camp Okizu?
Baseball lunch is my favorite camp event. We eat hot dogs, dress up in our favorite baseball gear, and dance to music. I usually like to dance, but one summer I skipped out on the dancing to sit with a couple of kids who didn't feel like dancing. It was wonderful watching everyone dance. They were all having so much fun; you would never know that they were affected by childhood cancer.
Have you ever met any Family House kids/families there?
This summer I met a camper who stayed at Family House. Hearing how highly he spoke of Family House made me feel proud to be a Family House volunteer.
To learn more about volunteering with Family House, or about our Young Professionals Advisory Council, click here: http://www.familyhouseinc.org/volunteer.html
To learn more about Camp Okizu, click here: http://www.okizu.org/















